Red Lobster’s Endless Shrimp Turned Servers Into ‘Shrimp Police’ And Bankrupted the Chain. Now It’s Back — Here’s How They Changed It.
The Red Lobster Case Study: How “Endless Shrimp” Nearly Sank a Brand and What B2B Leaders Can Learn From Its Relaunch In April 2025, Red Lobster quietly brought back its infamous “Endless Shrimp” promotion. For anyone tracking brand recovery, operations, or pricing strategy, this is more than a restaurant headline. It’s a textbook case of…